pmjili Privacy Policy

pmjili ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our Platform. This Privacy Policy describes how pmjili collects, processes, stores, and protects personal information in connection with your use of the pmjili website and services (collectively, the "Platform").

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). By registering an account or using the Platform, you consent to the collection and processing of your personal data as described in this Policy.

pmjili collects personal data that you provide directly, data generated through your use of the Platform, and data received from third parties. The categories of personal data we collect include:

Data You Provide Directly:

• Full legal name, date of birth, and nationality
• Philippine mobile number and email address
• Residential address (including city, province, and postal code)
• Government-issued ID details (e.g., PhilSys ID, passport, driver's license) submitted during KYC verification
• Payment method details (e.g., GCash number, bank account name — we do not store full card numbers)
• Communications you send to our support team via live chat or email

Data Collected Automatically:

• IP address, device type, operating system, and browser type
• Session duration, pages visited, and in-game activity logs
• Deposit and withdrawal transaction records
• Geolocation data (country/region level) for compliance purposes
• Cookie identifiers and similar tracking technologies

Data from Third Parties:

• Identity verification results from KYC/AML service providers
• Payment confirmation data from GCash, PayMaya, BPI, BDO, Metrobank, and 7-Eleven payment processors
• Fraud detection signals from our security partners

pmjili uses the personal data we collect for the following purposes:

• Account Management: To create, verify, and maintain your pmjili account, including identity verification and age confirmation (21+ requirement).
• Service Delivery: To process deposits and withdrawals, provide access to games, and deliver customer support.
• Legal & Regulatory Compliance: To comply with anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and the Data Privacy Act of 2012.
• Responsible Gaming: To monitor gaming behavior, apply responsible gaming tools such as deposit limits and self-exclusion, and identify players who may need support.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Platform Improvement: To analyze usage patterns, troubleshoot technical issues, and improve the overall player experience on the Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by applicable law. You may opt out at any time.

pmjili does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or with your explicit consent.

Under the Data Privacy Act of 2012, pmjili processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms & Conditions, including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including AML regulations, PAGCOR licensing conditions, and tax reporting requirements.
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

pmjili does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and 7-Eleven, solely to process your transactions.
• KYC/AML Providers: Third-party identity verification and anti-money laundering screening services used to fulfill our regulatory obligations.
• Game Software Providers: Licensed game studios whose software is integrated into the Platform, who may receive anonymized gameplay data for technical purposes.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and fraud detection partners operating under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where required by law or court order.

All third-party service providers who process personal data on behalf of pmjili are bound by data processing agreements that require them to maintain appropriate security measures and process data only for the specified purpose.

pmjili retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specific retention periods include:

• Account and KYC records: Retained for a minimum of five (5) years after account closure, in compliance with AML regulations and PAGCOR requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Support communications: Retained for two (2) years from the date of the last interaction.
• Marketing consent records: Retained for the duration of your consent and for one (1) year thereafter as evidence of consent.
• Technical logs: Retained for ninety (90) days for security and debugging purposes, then deleted or anonymized.

When personal data is no longer required for its original purpose and no legal retention obligation applies, pmjili will securely delete or anonymize it in accordance with our data disposal procedures.

pmjili uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. These cannot be disabled without affecting Platform functionality.
• Performance Cookies: Used to collect anonymized data about how players use the Platform, such as pages visited and error messages encountered, to help us improve performance.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics Cookies: Used to understand aggregate player behavior and Platform usage patterns. Data collected is anonymized and used for internal reporting only.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

pmjili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• AES-256 encryption for data at rest and TLS 1.3 encryption for data in transit
• Multi-factor authentication (MFA) for account access and administrative systems
• Regular penetration testing and vulnerability assessments by independent security firms
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• 24/7 security monitoring and intrusion detection systems
• Regular staff training on data protection and information security best practices

In the event of a personal data breach that poses a risk to your rights and freedoms, pmjili will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012 and NPC Circular No. 16-03.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pmjili:

• Right to be Informed: The right to know what personal data we collect, how it is used, and with whom it is shared — as set out in this Policy.
• Right of Access: The right to request a copy of the personal data pmjili holds about you, including information on how it has been processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account details directly through your account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time via the unsubscribe link in any email or by contacting support.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within thirty (30) days, as required by the Data Privacy Act.

The pmjili Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gambling laws. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and report the incident as required by applicable law. If you believe a minor has registered on the Platform, please contact our support team immediately.

Some of pmjili's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, pmjili ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law
• Transfers only to countries or organizations that provide an adequate level of data protection as recognized by the NPC
• Your explicit consent, where required by applicable law

All international data transfers are conducted in compliance with the Data Privacy Act of 2012 and NPC regulations on cross-border data flows.

pmjili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

pmjili has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly from the Platform. Average response time under 2 minutes.
• Email: [email protected] — data privacy requests are escalated to the DPO within one business day.

For formal data privacy complaints that cannot be resolved through our support channels, you may also contact the National Privacy Commission (NPC) of the Philippines through their official channels. pmjili cooperates fully with NPC investigations and inquiries.